Privacy Policy

1. Introduction

This Privacy Policy explains how The Hidden Stage (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website, purchase tickets, make bookings, or contact us.

We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

The Hidden Stage
[Registered Company Name]
[Business Address]
Bury, Greater Manchester, United Kingdom
Email: [info@yourdomain.co.uk]
Phone: [Contact Number]

Our company details are registered with Companies House where applicable.

3. Information We Collect

We may collect and process the following personal information:

Name and contact details (email address, phone number)

Booking and ticket purchase details

Payment information (processed securely by third-party providers)

Enquiries submitted via contact forms or email

Marketing preferences and newsletter subscriptions

Website usage data via cookies and analytics tools

We only collect information necessary to provide our services and improve your experience.

4. How We Use Your Information

We use your personal data for the following purposes:

To process ticket purchases, bookings, and event registrations

To communicate with you about events, bookings, or enquiries

To send marketing communications where you have opted in

To manage customer service requests

To improve our website, services, and user experience

To comply with legal and regulatory requirements

We will never sell your personal information to third parties.

5. Ticketing & Payment Providers

When purchasing tickets or packages, you may be redirected to a secure third-party ticketing or payment platform. These providers process payments on our behalf and are responsible for securely handling your payment details in accordance with their own privacy policies.

We only work with reputable providers that comply with UK data protection laws.

6. Marketing Communications

If you subscribe to our mailing list or opt in to receive marketing communications, we may send you information about:

Upcoming events and performances

Special offers and promotions

Venue news and announcements

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.